PFB Members’ Service Corporation, Health Services Division, considers the privacy of our customers of prime importance and has established policies to maintain the privacy of information supplied to us.
Privacy is Important to Us
PFB Members’ Service Corporation, Health Services Division is committed to providing our customers with the highest quality health care products and services. An important part of this commitment is our pledge to protect our customers’ nonpublic personal financial information.
Our Privacy Pledge
PFB Members’ Service Corporation, Health Services Division does not sell personal information. We do not disclose nonpublic personal financial information, except as permitted by law. We do not disclose this information, even when our customer relationships end, except as permitted by law.
Information We Collect
PFB Members’ Service Corporation, Health Services Division, collects and retains nonpublic personal/financial information about you that includes your name, address, Social Security number and in some cases income tax and financial information. We receive this information from the following sources: membership applications, health insurance enrollment applications and other underwriting forms provided to us by the customer. Transactions such as premium payments and claims submissions that are mailed directly to us by the customer. Outside sources, such as health care providers, other insurance companies and federal and state agencies. Nonpublic personal information is not disclosed to third parties except as necessary in performing our services to you or as required or permitted by law. Access to nonpublic personal information is restricted to authorized employees and staff, and is used only in the course of providing the services you have selected.
How We Protect Customers Information
PFB Members’ Service Corporation, Health Services Division, maintains physical, electronic and procedural safeguards that promote compliance with this policy. In addition our health insurance carriers have disclosure practices that are in compliance with this law.
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